In order to understand how would-be customers, perceive my project implemented as a watch, I have performed a survey with 13 participants, composed out of 10 questions, related to smartwatches in general as well as my device.
Figure 1: First Question - Cloud Word from participants
The first question asked the partaker to write their first word it comes to them when thinking of a smartwatch. Most words are related to technology. An interesting word is “gender” which refers to the ability of the watch to be used by both genders.
Figure 2: Second Question – “Do you believe that a smartwatch has to look like a jewellery product?”
In Figure 2 the participants have been asked whether they believe that a smartwatch should look like a jewellery product. Interestingly enough, 40% of the answers agreed, while 10% strongly agree, confirming the surveys discussed at the beginning of the report. At the same time 50% of the answers make up the disagree/neutral answer.
Figure 3: Third Question – “Would you prefer a voice controlled over a touch-controlled device?”
For the 3rd question, focused on the user interaction and differences between a voice controlled and touch-controlled smartwatch. There is a total of 40% disagrees, with 30% agreeing and 30% staying neutral, in which a demonstration and proper explanation of the watch can catch their beliefs.
Figure 4: Forth Question – “Would you prefer to have the outputs from the smartwatch verbally over a display?”
As for the 4th question, it was focused on the preference of a handsfree voice-controlled smartwatch, compared to the interaction with a display of a regular smartwatch. Out of all the votes, 56% were pro voice control, meanwhile 44% were against it. This is important for the development of my project.
Figure 5: Fifth Question – “If yes, would you say 60dB from 1m away is high enough volume?”
The fifth question was focused towards the people that replied yes to the previous question. It asks if they preferred a speech-controlled watch, would they be satisfied with a volume output of circa 60dB at 1 meter away from the ear, being similar to background music or chatter in a restaurant. The entrants that chose to stay neutral make up 25% of the total value, meanwhile, the “Very Satisfied” and “Satisfied” values make up 62.5% of the answers, with 12.5% dissatisfied.
Figure 6: Sixth Question – “Considering the 14 voice commands presented, how satisfied are you with the choice and outputs?”
Question 6 was quite specific to my device as it presented the user with the 14 voice commands available and the outputs provided. The majority of the votes, resulting in 70%, is “Very Satisfied”, with 10% on “Satisfied”, 10% on “Somewhat Satisfied” and 10% “Dissatisfied”.
Figure 7: Seventh Question – “Would you remove any of the voice commands presented earlier?”
It is important to see that 90% of all votes have decided to not remove any of the voice commands from before as they are satisfied. The remaining 10% have chosen to remove at least one voice command.
Figure 8: Eight Question – “Choose the voice command you would remove from the 14 presented”
This question is related to the last and asks the participants in the survey which question they would remove out of the 14 presented. The main choice with 20% of the votes, focused on the “Do you know anything about the clouds?” voice command, which was expected, as it was a command to show what the watch can do in terms of extras. However, interestingly enough, there are some answers where the removal would be the volume increase and decrease command, and even the removal of the battery output voice command, which seems quite strange.
Figure 9: Ninth Question – “For a speech-controlled watch, how important it is for you to have your voice understood with 80dB of noise?”
With this question, I portray to the survey partakers the ability of the watch and complex CNN model to understand the voice commands even with 80dB of background noise in the form of traffic, music, loud chatter or busy street, and ask them how important it is for their voice to be always recognised. 80% of the answers focus on “A Great Deal” with 20% on “A moderate amount”, which is great news.
Figure 10: Tenth Question – “Would you consider the health checks as more important than what a smartwatch currently does?”
This was the last enquiry, and it was of the utmost important, as it asked the question of whether a watch with the technology like the one presented in this report could be considered better than a current market smartwatch which focuses on notifications, applications and fitness to different degrees. The results are 50% for approval, 20% for a strong approval, 10% on “Somewhat approve” and 20% on neutral. This further confirms the surveys discussed at the beginning of the report during the market research section, and further solidifies the existence of a smartwatch with the technology presented in this paper.